Import Duty Optimizationon Auto-Pilot
Evana identifies & processes import duty refund claims—with no paperwork and no upfront cost.
The Go-To Partner for 100+ Industry Leaders
Recover Thousands in Import Duties
Schedule a quick discovery call to find out exactly how much your business can reclaim from past import duties with zero upfront cost.
You've overpaid on import duties, you just don't know it yet.
No obligation • Free analysis • Potential refund estimate
$5.5M
largest refund
80%
eligible refunds missed
$425K
average refund
0%
upfront cost
Why Book a Discovery Call?
Free Refund Estimate
Discover the exact amount your business could recover from past import duties with our complimentary analysis.
Quick & Efficient
Our streamlined process is fast and hassle-free, with the potential for significant financial returns for your business.
Zero Upfront Cost
Our performance-based model means you only pay when we successfully recover funds for your business.
No obligation • Free analysis • Potential refund estimate
Our tech-enabled service combines expert analysis with advanced technology to maximize your refunds
Our Mission
At Evana, we're on a mission to help entrepreneurs and business owners recover money that's rightfully theirs. We champion fairness in international trade through our tech-enabled service that simplifies the complex process of import duty refund claims.
Industry-Leading Expertise
Evana & its partners include experts with 20+ years in international trade including licensed customs brokers, advisors & strategic trade specialists.
Risk-Free Approach
We only succeed when you do, with no upfront costs to your business.
Full-Service Solution
Our service handles everything from paperwork to follow-ups so you can focus on running your business.
Maximize Returns
Our expertise ensures you receive the highest possible refund amount.
Zero Paperwork
We handle 100% of the paperwork and processing for you.
5-Year Lookback
We can examine up to 5 years of historical import data.
Performance-Based Pricing
We only get paid when we successfully recover your money.
How Our Service Works For You
Schedule a Free Consultation- 1Our expert team analyzes your import data to identify eligible duty refund opportunities.
- 2We develop a personalized service plan and strategy to maximize your duty recovery.
- 3Our full-service team files claims, tracks refund status, and provides regular updates.
What are Import Duty Refunds?
Often called duty drawback, import duty refunds are a U.S. Customs program enabling importers to reclaim duties, taxes, and fees on goods that are subsequently exported.
Our tech-enabled service combines expert knowledge with advanced technology to process customs data efficiently, identifying refund opportunities that traditional methods often miss.
How Our Service Leverages Technology
- Smart data extraction from shipping records
- Automated compliance checks for eligibility
- Advanced analysis for optimal filing strategies
- Real-time tracking of refund status
Recovery Success Rate
Ready when you are
Hop on a discovery call to see if Evana is a fit
20-minute walkthroughs to review your import/export profile, refund potential, and next steps.
Everything you need to know about import duty refunds (duty drawback) and how Evana's tech-enabled service can help your business recover import duties.
What is an import duty refund (duty drawback)?+
A duty drawback is a refund of up to 99% of the import duties you paid to U.S. Customs when you export those goods out of the country. It's part of U.S. law and designed to help businesses stay competitive globally — but most brands don't realize they qualify.
Who qualifies for an import duty refund?+
If you import products into the U.S., pay tariffs, and then export those products (to customers or distributors internationally), you may be eligible. This applies to many SMBs that ship internationally.
Which scenarios make brands eligible for import duty refunds without realizing it?+
- Many brands overlook several scenarios that could qualify for significant duty refunds:
- Exporting products manufactured with imported materials.
- Duties on unused imports that were later exported.
- Rejected or defective products sent back.
- Products destroyed due to non-compliance.
- Substitution drawback for similar goods.
- Changes in trade agreements or tariff codes.
- Indirect exports through other companies.
- Imported packaging materials for exported products.
- Oil or chemical mixing exports, samples, and promotional items used at trade shows.
How far back can I claim refunds?+
You can go back up to 5 years on past imports and exports. That means if you've paid tens of thousands in tariffs over the last few years, there's a real chance you're owed money.
What do I need to do to get started?+
Our service team will ask for your import data (like customs entry summaries), export shipment info (from your 3PL, shipping platform, or carrier), and basic business details. Don't worry — our experts will guide you through the entire process and handle the complex aspects for you.
How much does it cost?+
There are no upfront fees. We only get paid if you do. Our standard model is a success-based fee — meaning if we recover $50,000 for you, we take a small percentage, and you keep the rest.
How long does it take to get my money back?+
Once we file your claim with U.S. Customs, it typically takes 3 to 6 months to receive your refund. The sooner we start, the sooner you get paid.
What if I've never exported anything?+
If all your sales are within the U.S., you won't qualify for import duty refunds through the drawback program. But if you've shipped even a small percentage of orders internationally, we may be able to get money back for you.
Can I do this myself?+
Technically, yes — but it's complex, time-consuming, and requires matching detailed customs and logistics data. Most brands find it easier (and faster) to let our service handle it. We provide expert guidance throughout the process and combine human expertise with advanced technology to maximize your recovery. Plus, we only get paid when you do.